TERMS & CONDITIONS

Last Updated: 30/07/2026.

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Welcome to Pretty Health Store ("we," "us," "our"). By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site.

 

1. About Us

 

Pretty Health Store is an independently operated online retail business, operating internationally and serving customers in the United States. Pretty Health Store does not maintain a physical presence, office, or place of business within the United States, and is not currently operated through a registered business entity. Business registration details will be updated here once formal incorporation is complete.

 

2. Products

 

We make every effort to display product descriptions, images, and pricing accurately. However, we do not warrant that product descriptions, images, or other content on the Site are error-free, complete, or current. Colors and appearance may vary slightly from images due to screen settings.

 

3. Orders and Payment

 

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability. Prices are listed in USD and are subject to change without notice.

 

4. Shipping and Delivery

 

Estimated delivery timeframes are provided on our Shipping Policy page. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our reasonable control.

 

5. Returns and Refunds

 

All returns, exchanges, and refunds are governed by our Return & Exchange Policy, available on our Site and incorporated into these Terms by reference.

 

6. Limitation of Liability

 

To the fullest extent permitted by law, Pretty Health Store and its owner shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of use, data, or profits. Our total liability for any claim arising from your order shall not exceed the amount you paid for the product(s) in question.

 

7. Product Disclaimer

 

Our beauty and health products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Always review ingredient lists for known allergies and consult a healthcare professional before use if you have any medical concerns. Discontinue use and seek medical attention if adverse reactions occur.

 

8. Intellectual Property

 

All content on the Site, including text, graphics, logos, and images, is the property of Pretty Health Store or its licensors and may not be reproduced without written permission.

 

9. User Conduct

 

You agree not to misuse the Site, including attempting unauthorized access, submitting false information, or using the Site for unlawful purposes.

 

10. Third-Party Links and Services

 

Our Site may use third-party services (such as payment processors and email marketing platforms). We are not responsible for the practices or content of third-party services.

 

11. Governing Law

 

These Terms are governed by the laws of Brazil, without regard to conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or any purchase shall be resolved exclusively through the process described in Section 16 (Dispute Resolution) below.

 

12. Changes to These Terms

 

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

 

13. Contact Us

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Questions about these Terms? Contact us at support@prettyhealthstore.com.

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14. Disclaimer of Warranties

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To the fullest extent permitted by applicable law, products and services on this Site are provided "as is" and "as available," without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

 

15. Indemnification

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You agree to indemnify, defend, and hold harmless Pretty Health Store, its owner, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Site, misuse of any product, or violation of these Terms.

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16. Dispute Resolution and Arbitration

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Any dispute arising from these Terms or your purchase shall first be addressed informally by contacting us at support@prettyhealthstore.com, and both parties agree to make a good-faith effort to resolve the matter directly within 30 days. If the dispute cannot be resolved informally, it shall be submitted exclusively to the competent courts of Brazil, and both parties consent to this jurisdiction and venue. You and Pretty Health Store each waive the right to participate in a class action.

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17. Force Majeure

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We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to customs delays, carrier disruptions, natural disasters, or supplier issues.

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18. Severability

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If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.